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Blackboard Support for Windows Vista & Web Browser


Blackboard Academic Suite Release 6, Application Pack 3 has tested to be compatible with Microsoft Windows Vista using both the Microsoft Internet Explorer 7.0 Web browser and the Firefox 2.0 Web browser. Students should refer to the FSU Computer Initiative (SCI) for the recommended computer systems. FSU Organizations, Faculty, and Staff planning on switching to Windows Vista may refer to the FSU User Services Microsoft Vista Upgrade Recommendations. However, users who decide to upgrade to Microsoft Windows Vista at this point should be aware of the following issues:

Issue 1: Content Collection Folders Viewing Problem Through Web Folders
Blackboard is currently working with Microsoft to resolve this issue. Content Collection folders cannot be viewed through Web Folder by configuring the connection through the Blackboard Content Collection's Web Folder button. Users will receive an error message or the folder will display the content but options to work with content items and folders will not appear..

IMPORTANT UPDATE:
12/07/2007

Issue 1: 

Issue 1 seems to have been resolved by a recent update from Microsoft.

For additional information:

http://support.microsoft.com/?id=942392



Issue 2: Mozilla Firefox 3.0 Web Browser Compatibiltiy Issues with Blackboard
Blackboard is not fully compatible for the newly released Mozilla Firefox 3.0 on Windows Vista/XP and Linux. Firefox 3.0 will not allow a file to be attached when submitting an assignment in Blackboard. You will receive a message stating, "Please enter a valid file" when clicking the Submit button. Mac OS X and Firefox 2 users are not affected. Since Blackboard does not officially support Firefox version 3.0 yet, we recommend using an older version of Firefox or an alternate internet browser (such as Internet Explorer or Safari).

A workaround for Windows Vista/XP users is listed below:

  • Windows Vista/XP Workaround:
    Here's a screenshot of what you may see when trying to edit text with this editor:

    Step 1: Type “about:config” (no quotes) in the address bar of Firefox and press Enter. Make sure you be extra careful from this point on and then click past the warning message.

    screenshot

    Step 2: Right-click on the screenshot Icon at the top right of the screen. A drop down menu will apear. Hover your mouse over "new", and then click on "string"

    screenshot


    Step 3a: Enter "general.useragent.override" (no quotes) for the preference name.

    screenshot

    Step 3b: Enter "Mozilla/5.0 (Macintosh; U; Intel Mac OS X; en-US) Gecko/20080201 Firefox/2.0.0.12" (no quotes) for the user agent's string value.

    screenshot

    There may be other values that work, but this value has been tested and works.

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